Rochaus Network Privacy Policy

Your privacy is critically important to us. This Privacy Policy explains how Rochaus Design collects, uses, and safeguards your personal data across the Rochaus Network (including Rochaus Design, Greathouse Games, and Robbie Rochaus Guitar Tutor).

1. Information We Collect

Information You Provide Directly: We collect personal data that you intentionally submit to us, which may include your name, email address, Discord handle, and account preferences when you fill out a contact form, register an account, or subscribe to an educational service.

Automated System Logs: When you navigate our websites or launch our connected software, we may automatically collect basic technical metadata, such as your IP address, browser type, operating system version, and general interaction metrics to diagnose server issues and optimize performance.

Security & Telemetry: To protect our forms and interactive systems from automated abuse, we utilize third-party validation tools (such as hCaptcha). These tools process hardware and software telemetry data strictly to determine whether an interaction originates from a human or a bot.

2. How We Use Your Information

We process your personal information to fulfill our business objectives, including:

• Operating, maintaining, and delivering our software, video games, and guitar educational platforms.
• Responding directly to customer service inquiries, bug reports, and technical support requests.
• Securing our web architecture and verifying the integrity of our software distribution pipelines.

3. How We Share Your Information

We do not sell, lease, rent, or trade your personal information to third-party marketers. Your data is shared only with trusted, third-party infrastructure vendors (such as our email delivery systems or payment processors like PayPal) strictly to perform operational services on our behalf, or when compelled by valid legal processes (such as a subpoena or court order).

4. Cookies and Local Storage

We use cookies and localized browser storage to improve user experience. This includes preserving user session authentication, remembering your theme preferences (e.g., dark/light UI modes), and analyzing high-level, anonymous site traffic trends. You can instruct your web browser to refuse all cookies, though certain interactive portions of our software and learning tools may cease to function correctly as a result.

5. Your Rights and Data Control

Depending on your geographic location, you may have legal rights regarding your personal data under regional privacy frameworks. These generally include the right to request access to a copy of your data, the correction of inaccurate data, or the complete erasure of your data from our active servers.

To exercise any of these data rights, please contact our administrative desk at: admin@rochausdesign.com.

Contact Information

For formal inquiries regarding these Terms of Service or our data handling practices, please contact us at:

Rochaus Design

Email: admin@rochausdesign.com